Table 2

The four GRS domains and their corresponding items

DomainsClinical qualityQuality of the patient experienceWorkforceTraining of endoscopists
Items

  • Leadership and organisation.

  • Safety.

  • Comfort.

  • Quality.

  • Appropriateness.

  • Results.

  • Respect and dignity.

  • Consent process including patient information.

  • Patient environment and equipment.

  • Access and booking.

  • Planning and productivity.

  • Aftercare.

  • Patient involvement.

  • Teamwork.

  • Workforce delivery.

  • Professional development.

  • Environment, training, opportunity and resources.

  • Trainer allocation and skills.

  • Assessment and appraisal.