Endoscopy environment
| QP1—respect and dignity | The endoscopy service shall implement and monitor systems to ensure that the privacy, dignity and security of all patients are respected throughout their contact with the service. |
| QP2—consent process including patient information | The endoscopy service shall implement and monitor systems to ensure that informed patient consent is obtained for each procedure. |
| QP3—patient environment and equipment | The endoscopy service shall ensure that adequate resources are provided and used effectively to provide a safe, efficient, comfortable and accessible service. This is achieved through appropriate patient-centred facilities (rooms and equipment). |
| QP5—productivity and planning | The endoscopy service shall ensure that resources and capacity are used effectively to provide a safe, efficient service. This is supported by sound business planning principles within the service. |