Qualitative coding scheme of 275 statements relating to virtual clinic visits
| Code | Response category | No. responses, % |
| 1 | Advantages of virtual clinic | |
| 1a | Not missing work | 5 (2) |
| 1b | No waiting | 14 (5) |
| 1c | No travel | 28 (10) |
| 1d | Cost saving | 5 (2) |
| 1e | Time saving | 24 (9) |
| 1f | Convenience in general | 21 (8) |
| 2 | Disadvantages of virtual clinic | |
| 2a | Unable to have blood taken | 5 (2) |
| 2b | Miss face-to-face/virtual too impersonal | 15 (5) |
| 2c | Miss physical examination | 8 (3) |
| 3 | Disease activity as a decision factor | |
| 3a | Prefer face-to-face if disease active | 18 (7) |
Note that the number of coded responses does not total 275 nor do the percentages total 100 as some statements were non-specific and did not contribute to a major theme while some responses were coded in more than one category.