Summary of key findings from HCP questionnaire
HCP (N=35) | |
VC strengths (from Likert scale questions) | Patient was prepared for VC 90% VC consultation felt useful 88% Spoke to YP directly when phone answered for appointment 80% Technology for VC easy to use 75% |
VC areas of concern (from Likert scale questions) | Patient had to come to hospital for tests post VC 77% Unable to speak to YP privately 69% Improved phone signal/internet connection required 43% Difficulty arranging investigations post VC 23% |
Suggested improvements (from open ended questions) | Improve IT Patient/family to answer phone/video call during appointment slot Have YP present for VC Increase ability to speak to YP alone Having results ready and easily accessible Improved pathways for requesting tests |
HCP, healthcare professional; VC, virtual consultations; YP, young persons.