Elsevier

Resuscitation

Volume 28, Issue 3, December 1994, Pages 221-225
Resuscitation

Human factors and safety in emergency medicine

https://doi.org/10.1016/0300-9572(94)90067-1Get rights and content

Abstract

A model based on an input process and outcome conceptualisation is suggested to address safety-relevant factors in emergency medicine. As shown in other dynamic and demanding environments, human factors play a decisive role in attaining high quality service. Attitudes held by health-care providers, organisational shells and work-cultural parameters, determine communication, conflict resolution and workload distribution within and between teams. These factors should be taken into account outcomes such as operational integrity, job satisfaction and morale.

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